By booking or receiving services from Box Box Detailing, you agree to the following terms and conditions.
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Box Box Detailing provides professional automotive detailing services including interior cleaning, exterior washing, paint care, and related vehicle appearance services.
The exact services performed depend on the package selected by the customer.
Services may include but are not limited to:
•Interior vacuuming
•Surface cleaning
•Shampooing carpets and seats
•Leather cleaning and conditioning
•Exterior hand wash
•Wheel and tire cleaning
•Interior detailing
•Paint protection products
•Ceramic coatings (when purchased)
The final results may vary depending on the vehicle’s condition.
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Customers must disclose any pre-existing damage before the service begins.
Box Box Detailing is not responsible for pre-existing damage, including but not limited to:
•Scratches
•Paint chips
•Faded or oxidized paint
•Torn upholstery
•Broken trim
•Loose interior parts
•Electronic malfunctions
If damage is discovered during the service, the customer will be informed when possible.
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Interior cleaning results depend on the condition of the vehicle.
Vehicles with excessive dirt, stains, sand, pet hair, or spills may require additional time and charges.
Extra charges may apply for:
•Excessive pet hair
•Heavy stains
•Biological contamination
•Vomit or bodily fluids
•Mold or mildew
•Construction debris
•Severe odor removal
Customers will be notified when possible if additional work is required.
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Customers must remove personal belongings from the vehicle before the appointment.
Box Box Detailing is not responsible for lost, damaged, or misplaced personal items left inside the vehicle.
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Vehicles containing pet hair may require additional labor.
Severe pet hair removal may incur additional charges depending on the level of contamination.
Complete removal of pet hair cannot always be guaranteed.
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While we strive for the best results possible, not all stains can be completely removed.
Factors affecting stain removal include:
•Type of stain
•Age of the stain
•Material condition
•Previous chemical exposure
No guarantee is provided for full stain removal.
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Odor removal treatments reduce odors but cannot guarantee complete elimination of odors caused by:
•Smoke
•Mold
•Spills
•Biological contaminants
Multiple treatments may be required.
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Exterior washing and detailing may reveal pre-existing paint defects such as:
•Scratches
•Swirl marks
•Paint fading
•Rock chips
•Oxidation
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Box Box Detailing is not responsible for existing paint damage.
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Ceramic coating services improve paint protection but do not make the vehicle scratch-proof.
Ceramic coatings:
•Reduce contaminants sticking to paint
•Improve gloss and hydrophobic properties
They do not prevent:
•Rock chips
•Deep scratches
•Accident damage
Proper maintenance is required.
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Mobile detailing services are subject to weather conditions.
Appointments may be rescheduled due to:
•Rain
•Snow
•Extreme temperatures
•Unsafe working conditions
Customers will be notified if rescheduling is necessary.
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For mobile services, the customer may be required to provide access to:
•Water supply
•Electrical outlet
If access is unavailable, the appointment may need to be rescheduled.
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Service times are estimates and may vary depending on vehicle condition.
Unexpected conditions may extend service duration.
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Payment is due upon completion of the service unless otherwise agreed.
Accepted payment methods may include:
•Credit cardÂ
(extra % apply)
•Debit card
•Online payment
•Cash (if applicable)
Failure to complete payment may result in service refusal for future bookings.
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Appointments must be cancelled or rescheduled at least 24 hours in advance.
Late cancellations or no-shows may be subject to a cancellation fee.
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Box Box Detailing reserves the right to refuse service if:
•The vehicle condition poses safety risks
•Hazardous materials are present
•The working environment is unsafe
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If a customer is not satisfied, they must notify Box Box Detailing within 24 hours of the service.
We will review the concern and determine appropriate action.
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Box Box Detailing’s liability is limited to the cost of the service provided.
We are not responsible for indirect or consequential damages.
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By booking an appointment, the customer acknowledges that they have read and agreed to this Service Agreement.
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Box Box Detailing
